Build a Better Business Podcast

20 – Sam Jones Decides to Quit His Job!

3 Key Points in this Bonus Episode:

  1. Empower your people so that they feel comfortable coming to you and discussing ways to improve.
  2. If you set up your employees so that they cannot succeed you will lose top talent.
  3. More activity doing the wrong things will just exacerbate the problem.

Show Notes:

An Interesting Interview with a Sales Professional

[2:02] Sam comes from 12-years of Sales Account Management, but he decided to relocate to Ireland and now he is finding that the company he works for has a different management style.

[3:17] Sales Account Managers are hoarding clients but are not actually managing them.

[4:50] Management’s solution is to just enforce more activity without addressing issues.

[6:29] Management is not measuring conversion rates and have failed to give their salespeople an ideal client profile.

[10:20] In just over 10-minutes Sam and I conclude that he needs to go to work for another company because of the management’s failure to empower their people and address these issues.

[15:29] More activity doing the wrong things just exacerbates the problem.

[18:10] Companies failure to keep their employees engaged is costing us billions globally.

[26:10] Protect your mindset because what you believe motivates action that produces results that reinforce your beliefs.


This episode sponsored by:

Trackstar Web Design

Every business needs a website and I have used Gerrit and Trackstar Web Design since 2012 and so should you.

Screen2Fit by Pro.file

If you are hiring a new employee, I highly recommend that you use the Screen2Fit recruitment platform by Pro.File.

Process Street

I use Process Street to create systems in my business and I highly recommend that you use Process Street as well.


If you enjoyed this interview, then you will love my new book The Blueprint of a Great Business! This book is for self-employed people with service-based businesses that want to provide for their families and create freedom and flexibility in their lives.

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